At Electrical Learning Portal (ELP), we strive to provide a seamless learning experience. Our cancellation and refund policy is designed to offer flexibility while ensuring the quality and commitment of our training programs.

1. Cancellation and Full Refund

• Learners can cancel their enrollment within one week of registration and before the course starts to receive a 100% refund of the course fee.
• Cancellation requests must be submitted in writing via email to our support team within the specified timeframe.

2. Partial Refund After Course Commencement

• If a learner decides to withdraw within the first two live sessions after the course begins, they are eligible for an 80% refund of the total course fee.
• Refund requests made after the second live session will not be accepted.

3. Refund Processing

• Approved refunds will be processed within 7-10 business days via the original payment method.
• Any transaction fees or bank charges incurred during payment processing are non-refundable.

4. Non-Refundable Cases

• No refunds will be issued after attending more than two live sessions.
• Failure to attend live sessions or technical issues on the learner’s end does not qualify for a refund.
• Refund requests due to personal reasons outside ELP’s responsibility will not be considered beyond the specified refund period.

For any inquiries regarding cancellations and refunds, please contact us at:

Email: electricallearningportal@gmail.com

WhatsApp: +91-8430180594